Caramel’s offer tool enables buyers & sellers to reach an agreed-upon price from the comfort of home without the confrontation or worries of traditional phone, email, or in-person negotiation.

With Caramel, there’s no waiting around for weeks for a seller’s response. Offers are sent instantly and last for 7 days or until accepted or countered.

Caramel starts where auctions end. If you won an auction for a car, just enter the winning price and toggle the auction button on.

To complete a transaction using Caramel, every buyer & seller must have their identity verified. This ensures the safety of our entire community.

After your identity is verified, you’ll answer a few additional questions, like if you are a member of the military community. These questions ensure that we properly register your vehicle with applicable discounts.

After your identity is verified, you’ll receive custom reports that tell you all about the car you’re buying. These reports include detailed vehicle history and vehicle specifications when available.

You can start building your desired financing with your preferred down payment, loan term, & estimated credit score.

We never sell your information. We securely share your information with only the nation’s best lenders.

Financing is 100% optional. If you decide you’d rather pay in full with funds from your bank, you can skip financing entirely.

Most cars eventually need an unforeseen repair or two. With optional Caramel Care, you’ll be protected from the unexpected.

You can cancel anytime and receive a refund for the unused portion of your plan.

Protection is 100% optional. If you decide you don’t want to add vehicle protection, you can skip this step entirely.

By answering four simple questions, we’ll search with hundreds of top national carriers for your best quotes across coverage levels.

Forget about sorting through & comparing hundreds of quotes. We’ll do that for you, so you can focus on selecting from only your best quote in each coverage level.

Getting insurance through Caramel is 100% optional. However, having insurance for your car is required. You will need insurance coverage before you sign your documents.

Select whether you’d like to get your car delivered or if you’d rather pick it up from your seller. If you choose pickup & your seller allows you to test drive the car, you can cancel the transaction if there’s an issue.

If you choose delivery – regardless of whether it’s open or enclosed – you’ll be able to track your delivery in real-time.

If you choose pickup, you can rest assured knowing that Caramel has done everything possible to verify your seller’s identity.

Before you link your bank account to pay, you will review your detailed price breakdown.

We partner with Plaid to let you securely connect your bank account in seconds. The process is encrypted end-to-end.

Just because you selected or skipped an add-on during checkout doesn’t mean your stuck with your choice. You can easily add, remove, or edit your selections when you review your Price Breakdown.

In most cases, you’ll sign all of your required documents digitally. No printing required.

We’ll make sure that you sign every document required legally and required by the DMV in your market.

Access your signed documents any time in Caramel. We’ll hold onto all the forms you sign so you can reference them anytime.